At Center for Implant Dentistry (“we,” “us,” or “our”), we believe the same standard of care we bring to your smile should apply to your personal information. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have.
This Policy applies to samedaydentalimplantcenter.com and the related pages, forms, and communications that link to it (the “Site”), operated by our doctor-owned dental implant practice led by Dr. Sambhav (Sam) Jain in Fremont, California.
In short:
- We collect the information you choose to share with us — through forms, our online candidacy quiz, calls, and texts — plus standard website usage data.
- We use it to respond to you, schedule consultations, improve the Site, and reach people who may benefit from our care.
- We never sell your personal information for money. Some advertising tools we use may qualify as “sharing” under California law, and you can opt out at any time on our Your Privacy Choices page.
- Health details you share through the Site are handled with extra care, as described in our Consumer Health Data Privacy Notice.
1. An Important Note About Your Health Information
We are a dental practice, so it helps to be clear about two different kinds of information:
- Clinical records (Protected Health Information, or PHI). If you become a patient, the information in your dental record — exams, imaging, diagnoses, treatment, and billing — is protected under the Health Insurance Portability and Accountability Act (HIPAA) and California medical privacy laws. That information is governed by our Notice of Privacy Practices, which we provide at your first visit, not by this Privacy Policy.
- Website and marketing information. Information you share through this Site before or outside of a treatment relationship — for example, your name and phone number on a consultation form, or your answers to our implant candidacy quiz — is generally not PHI. This Privacy Policy and our Consumer Health Data Privacy Notice explain how we protect it.
If you are ever unsure which applies, contact us at info@bayareaimplantdentistry.com and we will help.
2. Information We Collect
Information you provide directly
- Contact details: name, email address, phone number, city or ZIP code.
- Inquiry and scheduling details: preferred appointment times, the service you are interested in (for example, single-tooth implants or full-arch All-on-8 ROBUST® treatment), and anything you write in a message field.
- Health-related inquiry information: details you choose to share about your dental situation — such as missing or failing teeth, denture frustration, prior dental work, or general health questions relevant to implant candidacy — including answers to our online quiz. This is treated as sensitive information; see our Consumer Health Data Privacy Notice.
- Phone and text communications: if you call or text us, we collect the content of those communications. Calls to our tracking numbers may be recorded and transcribed for quality and training; you will be notified at the start of a recorded call.
- Reviews and testimonials: content you choose to submit or authorize us to display.
- Financing-related interest: if you ask about financing, we collect what you share with us. Applications themselves are submitted directly to third-party lenders under their own privacy policies — we do not collect your Social Security number or full financial details through this Site.
Information collected automatically
- Device and usage data: IP address, browser and device type, operating system, pages viewed, time on page, scrolling and click interactions, and referring URLs or search terms.
- Approximate location: a general region (such as city) inferred from your IP address. We do not collect precise GPS location through the Site.
- Cookies and similar technologies: see Section 5 below.
- Session analytics: we use Microsoft Clarity to understand how visitors interact with pages (for example, heatmaps and session replays). Clarity is configured to respect your consent choices.
- Call attribution data: our call tracking provider (CallRail) connects the marketing source of a call (for example, a Google ad) with the call itself.
Information from other sources
- Advertising and analytics partners: campaign data, such as which ad brought you to the Site.
- People who refer you: if a friend or family member shares your contact details with us so we can reach out (we will reference them when we do).
3. How We Use Your Information
We use personal information to:
- Respond to you — answer questions, schedule and confirm free 3D scan and consultation appointments, and follow up on your inquiry.
- Provide and improve the Site — operate, secure, debug, and refine our pages and forms.
- Communicate with you — send appointment reminders and, with appropriate consent, educational content and practice updates. You can opt out of marketing at any time.
- Market our services — measure our advertising, reach people researching dental implants, and show relevant ads, subject to your choices on our Your Privacy Choices page.
- Understand our community — analyze aggregate trends, such as which pages and topics are most helpful.
- Protect the practice and our patients — prevent fraud and abuse, enforce our Terms of Use, and comply with legal obligations.
We do not use personal information collected through the Site to make automated decisions that produce legal or similarly significant effects about you.
6. Your Privacy Rights
California residents
If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know and access the personal information we have collected about you;
- Delete personal information, subject to legal exceptions;
- Correct inaccurate personal information;
- Opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising;
- Limit the use of sensitive personal information, including health-related information;
- Portability — receive your information in a usable format; and
- Non-discrimination — exercise these rights without different prices or service quality.
Full details, including our Notice at Collection, are in our California Notice at Collection & Privacy Rights. To exercise any right, visit Your Privacy Choices, email info@bayareaimplantdentistry.com, or call (510) 405-7352.
Residents of other states
A growing number of states (including Colorado, Connecticut, Texas, Oregon, and Virginia) provide similar rights of access, correction, deletion, and opt-out of targeted advertising. We extend the core rights described above to all visitors as a matter of practice, regardless of where you live. Washington and Nevada residents should also see our Consumer Health Data Privacy Notice.
7. How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, and we apply these criteria: whether you have an active inquiry or treatment relationship with us, our legal and professional record-keeping obligations, the need to resolve disputes or enforce agreements, and the sensitivity of the information. As a general matter, website inquiry records are retained while we are corresponding with you and for a reasonable period afterward, then deleted or de-identified. Clinical records, once you become a patient, are retained according to California dental record-retention requirements and our Notice of Privacy Practices.
8. How We Protect Information
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information — including encryption in transit (HTTPS), access controls limiting who on our team can view inquiries, and vetting of the vendors who process information for us. No website can guarantee perfect security, so please avoid including unnecessary sensitive details (such as your Social Security number or full medical history) in website forms; we will gather clinical details securely during your consultation.
9. Children’s Privacy
The Site is intended for adults considering dental implant treatment. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. We do not sell or share the personal information of minors. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Websites
The Site may link to other websites — such as financing partners, review platforms, dental organizations, or map services. Those sites have their own privacy practices, and this Policy does not apply to them. We encourage you to review their policies before providing information.
11. Changes to This Policy
When we make material changes, we will update the “Last Updated” date above and, where appropriate, post a notice on the Site or contact you directly. Earlier versions are available on request.
12. Contact Us
Center for Implant Dentistry
Attn: Privacy Officer
3381 Walnut Ave, Fremont, CA 94538
Phone: (510) 405-7352
Email: info@bayareaimplantdentistry.com
For privacy rights requests, please include “Privacy Request” or “CCPA Request” in the subject line and provide enough information for us to verify your identity and locate your records.
Related pages: California Notice at Collection · Consumer Health Data Privacy Notice · Your Privacy Choices · Accessibility Statement · Terms of Use